Books such as Crucial Conversations give each of us more tools to engage
in ways that increase the probability of positive results – how to function in
high-trust environments/relationships.
Here are some characteristics of high- and low-trust environments/relationships:
High Trust
Environment Low
Trust Environment
Celebrating success BraggingFixing sources of failures Finding blame
Asking for help Suffering in silence
Understanding Judging
Power-with Power-over
Offensive/progressive Defensive/protecting
Collaboration Independent Decision-making
Each environment has its proper place. For so, for example, when the ship is
sinking, power-over (Get on the darn life boat!) is preferable to power-with
(Do we all agree that getting on the
life boats is a good idea?). When danger
isn’t quite so imminent, such as in business or social groups, I have found
that sustainable success will more predictably come from high-trust functioning
environments.
Next time...Benefits of Self-Awareness
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